Making sense
of complexity

Complexity is best
when it's not complicated.

Yes, things can get a little messy when brand promises meet fragmented user needs and shifting values and digital transformation and technical infrastructures and leading competitors. But KAFKA is here to guide you through the wilderness. Together, we will make sense of the complexity that comes along with building best-in-class brand experiences.

Get to know KAFKA

Working with


Making sense of scattered information in a fast-paced production environment — by breaking free from fixed processes. Case Study ⤴

Mitteldeutscher Rundfunk

Making sense of customer journey thinking – by designing and executing a custom workshop concept. Case Study ⤴

& more soon


Capturing & Understanding
the Ecosystem

Together, we'll uncover areas of opportunity to grow, optimize or innovate your brand experience.

  • Brandscape Audit
  • Data Strategy & Analysis
  • Customer Journey Analysis

Designing & Creating
Solution Strategies

Within a defined problem space, we will co-create creative solutions strategies and prototypes.

  • Creative Workshops
  • Concept Development
  • Brand Experience Strategy

Coaching & Mentoring

It's not rocket science. Let's empower your team to embrace complexity and the principles of customer journey thinking.

  • Topic-specific Trainings
  • One-on-one Mentoring

Get in touch!

Send a request per mail
or schedule a call


Tools — A curated and growing list of tools and resources to work with